Medical Insurance

Health

Gwen provides expert advice on medical insurance to local and multinational firms in all sectors of the economy.

Our consultants work with local and multinational firms to understand their requirements and advise on medical insurance arrangements that suit them.

Further details of Gwen’s medical insurance advice will be added once confirmed.

How Gwen supports you

Gwen oversees service delivery end to end, from claim process management to daily service operation management, by:

Handling daily client queries, especially those raised at service access points such as hospitals and fitness centres
Coordinating communication between you and the insurance company on a day-to-day basis
Passing on feedback from the insurer to you as scheduled
Assisting with the preparation of claims documents and the interpretation of policy documents
Taking part in the appointment of loss adjusters and liaising with those appointed to adjust a claim
Settling and negotiating claims, and preparing briefs for arbitration and litigation support where needed

Operating since 2013, founded as Micgen Insurance Broker
Licensed insurance consultants who have met all government requirements
Acting in our clients’ best interests, balancing cost and quality
Claims processed through the claims bureau and negotiated on our clients’ behalf
A call centre that takes care of out-of-working-hours queries
Goal-oriented consultants with a low or no retention fee requirement

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